NCQA Certification and URAC Accredited

About Us

Credential America is the only nationally certified CVO that has been providing credentialing services to hospitals and other healthcare entities since 1989. Through experienced and certified credentialing specialists and state of the art credentialing software, we offer peace of mind to our clients. With our experience and ability to integrate with your processes, you can be confident that quality will not be compromised in your office.

Our Mission

Credential America's mission is to provide an unmatched standard of excellence to our partners. We are committed to rendering a superior level of customer service with timely deliverance and great precision.


Meet the Executive Team

Yolanda Reed, CPCS - President and CEO

Yolanda was named President and Chief Executive Officer of Credential America April 2003. She has reduced corporate debt and sustained growth in sales annually. She implemented a paperless credentialing process. Yolanda has created a work environment that enables her staff to realize and maximize their highest potential. In March of 2001, Yolanda came to Credential America to assume the role of Credentialing Manager. Prior to that, she was Credentialing Supervisor and Team Leader for the credentialing division of a major managed care organization. Yolanda has served as a group practice manager for a large specialty group and as a consultant to physician groups in the areas of group practice creation and management. Her experience also includes overseeing and managing eight minor emergency facilities and as an Administrator for a group practice.

She is currently a member of the State Associations of Florida, Maryland, North Carolina, New Jersey, New York and her home state of Virginia and the National Association.

Yolanda enjoys spending time with her daughter, family and friends. She also enjoys international travel and listening to jazz.

Amy Ruth Carsley, CPCS - Manager of Operations

Amy Ruth Carsley serves as Manager of Operations and is responsible for providing direction and oversight to the divisions of Credentialing and Provider Enrollment. Her responsibilities include managing daily operations for both divisions, business development and account management. Her position also focuses on recruiting and employing highly skilled and competent personnel and upholding the highest level of customer service.

She serves as the President of New Jersey State Medical Staff Association Central Chapter. She is a member of the National Association Medical Staff Services, Florida Association Medical Staff Services, Maryland Association Medical Staff Services, New Jersey Association Medical Staff Services, New York Association Medical Staff Services, North Carolina Association Medical Staff Services and Virginia Association Medical Staff Services.

Amy Ruth Carsley received her bachelor's degree in Health Sciences with a concentration in Health Services Administration and a business minor from James Madison University in Harrisonburg, Virginia.

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